Data deletion instructions

Delete your data

Email team@duggie.io from your account's email address with the subject "Delete my data". We confirm, then delete your workspace, users, brand profiles, delivered creative, any stored ad account tokens and performance metrics, and all associated data within 30 days. Ads and creatives already in your Meta ad account are not touched; they are yours.

Disconnect your Meta ad account (if you connected one)

In the app: open your brand, then Ad account. Turn Upload or Performance reading off separately, or choose Disconnect & delete token. Access stops immediately and the stored access token is deleted. Stored performance metrics are deleted within 30 days.

In Meta: go to Facebook Settings & privacy, then Settings, then Business integrations, and remove Duggie. Access stops immediately, and we delete the stored token and performance metrics as above.